Last updated: October 28, 2026
This Privacy Policy (the “Policy”) explains how Your Story Interactive SRL, a company organized under the laws of the Republic of Moldova (“we”, “us”, “our”), collects, stores, uses and discloses information about you and other users (“Users”) of our Products and Services. We first adopted this Policy on April 1, 2017 and last updated it on the date shown above. Please read it carefully. If you have any questions, contact us using the details at the end of this Policy.
Your Story Interactive SRL develops and publishes applications for smartphones, tablets and personal computers: interactive story games, video and entertainment apps and related services. Each such application is called an “App” (together, the “Apps”). We also operate our website and official social-media pages and run in-app events and offers. In this Policy our Apps, our website and the related services provided with them (accounts, cloud saves, public profiles, customer support and promotional events) are referred to as the “Products and Services.”
We recognize that our Users value their privacy, and we treat the protection of your information as a serious matter. We encourage you to read this Policy carefully before using any of our Apps or any other Products and Services.
This Policy remains in effect even if your use of our Products and Services, features, functions or promotional activities ends, expires or is suspended or deactivated for any reason. If you do not agree with this Policy, please do not use our Products and Services.
This Policy applies regardless of the device you use to access our Products and Services and whether you use them as a registered User or otherwise. It governs only the Information collected by us; it does not cover information collected in any other manner or by any other entity unless this Policy specifically says so. We may combine your Information with information we receive from other sources, such as our affiliated companies, the service you sign in with or our advertising and attribution partners. If we do so, our use of the combined Information is subject to this Policy.
This Policy describes our privacy practices and answers the following questions about your use of the Products and Services:
1. What type of information do we collect?
2. What specific information do we collect and where do we collect it?
3. How do we use collected information?
4. With whom do we share collected information?
5. What are your choices regarding collection, use and distribution of your information?
6. How can you update, correct, or delete your Personally Identifiable Information?
7. What security precautions are in place to protect against the loss, misuse, or alteration of your information?
8. Do we use “cookies”?
9. What should you know about privacy policies and data collection at any third-party websites accessible from our Products and Services?
10. How are links treated?
11. Is information from children collected?
12. What else should you know regarding privacy online?
13. Miscellaneous items.
To provide you with our Products and Services, we collect two types of information about our Users: (a) Personally Identifiable Information (“PII”) and (b) Non-Personally Identifiable Information (“NPII”). PII and NPII are collectively referred to in this Policy as “Information”. Our primary goal in collecting Information from you is to provide you with a smooth, efficient and customized experience.
A. Personally Identifiable Information. This refers to information that may be used to identify an individual. When you engage in certain activities related to our Products and Services, such as creating an account, signing in with another service, contacting our support team or sending us feedback, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. Depending on the activity, some of the information we ask for is mandatory and some is voluntary. If you do not provide the mandatory data for a particular activity, you will not be able to engage in that activity.
B. Non-Personally Identifiable Information. This refers to information that does not by itself identify a specific individual. We gather such information about Users in several ways and compile and analyze it on both an individual and an aggregated basis. It includes your IP address and the technical data listed in section 2.D. An IP address is a number assigned to your device when it connects to the internet. For Users in the European Economic Area (“EEA”), the United Kingdom (“UK”) and Switzerland, online identifiers such as IP addresses, device and advertising identifiers and approximate location are personal data, and everything this Policy says about PII applies to them.
Device and advertising identifiers. When you use our Apps, we and the analytics and advertising partners named in section 4.C collect the advertising identifier of your device: the Identifier for Advertisers (“IDFA”) on iOS or the Google Advertising ID on Android. We also collect the identifier we assign to your account and information about your device: model, operating system version, language, network type and the version of the App. We share this information with those partners for analytics, install attribution, advertising and fraud prevention. We do not collect your telephone number, your precise location or Bluetooth beacon data. When the App connects to our servers, we derive an approximate country from your IP address through a geolocation service. We use it to adapt the App’s regional behavior, for example which content, store and consent screens apply in your region, and in aggregated statistics about the countries our Users connect from.
Rewarded ads and partner offers. Some of our mobile Apps may show rewarded advertisements and an “offer wall” of partner offers provided by Unity Technologies: Unity LevelPlay, which delivers the advertisements, and the Unity Offerwall (formerly Tapjoy). To show these ads and offers and to credit your in-app rewards, these services receive your device’s advertising identifier (IDFA or Google Advertising ID) and information about your device and the App. They also receive your interactions with the ads and offers and an approximate location derived from your IP address. If you contact Unity’s support about a missing reward, Unity also receives the e-mail address you provide. Unity processes this data under its own privacy policy: https://unity.com/legal/privacy-policy. Through Unity LevelPlay, the advertisements are served by Unity Ads and ironSource Ads, both operated by Unity Technologies under the same privacy policy. In the EEA, the UK and Switzerland, the App asks you once you have started using it (in our games, after your first completed chapter) whether to allow personalized ads. Until you answer, the ads you see may be personalized. The “Personalized ads” switch in the App’s Rewards menu (where the App shows ads or partner offers) lets you change your answer at any time. On iOS, the App Tracking Transparency prompt shown before these services start lets you refuse tracking altogether. Everywhere, you can limit or reset the advertising identifier in your device’s advertising settings. You can also ask Unity not to sell or share your personal information at https://unity.com/legal/do-not-sell-my-personal-information.
Information from use of our Products and Services. We also collect NPII automatically while you use our Products and Services: in-app events such as content you view or complete (for example chapters or episodes), purchases made and ads watched. We collect them together with the identifiers and device data described above, your IP address, the App’s version and language and your approximate country.
Legal bases (EEA, UK, Switzerland). We process your data on the following legal bases. (a) To perform our contract with you: your account, cloud saves, public profile, purchases and support. (b) For our legitimate interests: security, fraud prevention, analytics, non-personalized ads and the ads shown before you have answered the personalized-ads question described above. (c) With your consent, which you can withdraw at any time: personalized advertising once you have answered that question (you change your answer with the “Personalized ads” switch and, on iOS, the App Tracking Transparency prompt) and push notifications. (d) To meet legal obligations, such as keeping tax records. Your mere use of the Apps is never treated as consent.
A. User registration. If you create an account directly with us, we ask only for a username and a password of your choice.
B. Public profile. Some of our Apps let you choose a nickname and build an in-app avatar: a picture made in the App, never a photo. Other Users can open your public profile. In our games it shows your nickname, avatar, level and rank, the numbers of likes and friends, your profile theme and the two free-text fields (your credo and why you play). It also shows story statistics (completed and ongoing stories, completed chapters, your daily streak and the date your account was created), your collected cards, badges and achievements, your favorite characters, stories and cutscenes, and your top-match lists. Your friends list and your in-app currencies are not shown. The social features are adding friends, likes, sending cards as gifts, the Hall of Fame and reporting a profile; our games have no chat, no messaging and no photo upload. Please do not put personal details in your nickname or in the free-text fields. Social mode in the App’s settings controls whether other Users can see your profile.
Your public profile is shown only inside the App to other Users; it has no web address and is not indexed by search engines. It never shows your real name, e-mail address, purchases or any photo.
C. Signing in with another service. When you sign in with Google Play Games, Sign in with Apple, Facebook or, on PC, Steam, we store only the user identifier that service assigns to you for our App. We do not keep the name or e-mail address that Sign in with Apple offers to share, and Facebook login asks for no access to anything else in your Facebook account. We use the identifier only to identify your account and recover it on a new device.
D. Use of the App. When you use an App, we assign your account an identifier and collect your device type and operating system version, your IP address, the App’s version and language and your approximate country. We store your progress (cloud saves, where the App offers them), purchases, nickname, avatar and settings on our servers so that you can continue on another device and recover your account. The App does not read your phone number, contacts, photos or location.
E. Purchases. In-app purchases and subscriptions are made through Apple’s App Store, Google Play or Steam (for Apps available on PC), which process your payment under their own privacy policies; we never receive your card number. The store sends us a transaction identifier and receipt that we use to verify the purchase and credit your account, and we keep a record of your purchases. Our Terms of Use explain our charges and billing practices.
F. Support. Apart from the support form of Unity’s offer wall (section 1), the App never asks you for an e-mail address. The Support link in the App opens your own mail app with your User ID and your device model in the subject line, so that we can find your account. When you write to us, we keep the correspondence, including your e-mail address and any information it contains, so that we can help you.
G. Newsletter. Our newsletter has an external sign-up page run by our newsletter provider. If you subscribe there, you give your e-mail address yourself, and every newsletter e-mail contains a link to unsubscribe.
H. Information collected through automatic data collection. We, and the third-party services integrated in our Apps, also collect certain NPII automatically. We use your IP address to diagnose problems with our servers and software, to administer our Products and Services and to gather aggregated demographic information, such as the countries our Users connect from. Unity notifies us when you complete a rewarded ad or a partner offer so that we can credit the reward, and we receive aggregated statistics about ads shown and clicked. The Facebook SDK in our mobile Apps automatically reports app installs, launches and purchases to Meta, on Android together with your advertising identifier, so that we can measure our Facebook advertising.
When you use our Apps, we collect certain technical information about your device: the IP address, the device and advertising identifiers and the device data described in section 1. We collect it through server log files and the software development kits of the services named in section 4.C, together with usage statistics about your interactions with our Products and Services. When you visit our website, we collect the technical information and usage statistics described in section 8.
We may also collect Information from you at other points where we state that such information is being collected.
We primarily use the Information to provide our Products and Services to you, as required by our agreements with you. We also use Information to enhance the operation of our Products and Services, fulfill your requests, improve our marketing and promotional efforts, statistically analyze product use, improve our product and service offerings, and customize our content, layout and services. We may use Information to deliver information to you and to contact you with administrative notices. We may also use Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms of Use, this Policy and any other applicable terms and conditions.
Specific uses of PII include:
– Contacting you about the administration of our Products and Services;
– Sending you push notifications about new content (chapters or episodes), events and rewards;
– Responding to your questions and requests;
– Tailoring your experience in the App;
– Saving your User ID and other Information so you need not re-enter it each time you use our Products and Services;
– Creating your account and enabling you to use the App;
– Notifying you of updates and in-app achievements;
– Preventing prohibited or potentially illegal activities and enforcing our Terms of Use;
– Pursuing other purposes disclosed when you provide the Information.
Specific uses of NPII include:
– Tracking your visits and sessions;
– Conducting research and marketing analysis and preparing anonymous reports;
– Accumulating and reporting aggregate statistical information about User activity;
– Determining which features and services Users like best, to help us operate, enhance and improve our Products and Services and to display advertising and marketing information;
– Tailoring your experience in the App;
– Saving certain NPII for use on your return visits;
– Serving the uses described for PII above;
– Pursuing other purposes disclosed when you provide the NPII.
A. General disclosure. Except as described in this Policy, in particular the advertising partners described in section 1 and the providers listed in section 4.C, we do not sell, rent, lease or disclose your PII to third parties without your consent. We do not sell personal data to data brokers or resellers. We may share statistics that cannot be linked to any individual. We may disclose PII to our affiliated companies for marketing or administrative purposes; you can opt out of certain such uses as described in this Policy.
B. Co-branded services and features. We may offer co-branded services and features, such as events or promotions provided by us together with our affiliated companies or other third-party partners. We may share your PII with such co-branded partners. We share your PII with a co-branded partner only if you choose to take part in the co-branded service or feature; when you join, we tell you which information is collected for it and whether it will also be used for marketing or administrative purposes. The co-branded partner is identified on the feature or service itself. If you wish to opt out of a co-branded partner’s future use of your PII for marketing purposes, contact the co-branded partner directly, as its use of such information is subject to its own privacy policy.
C. Third-party service providers and partners. We disclose Information to third parties that help us administer and maintain our Products and Services and their features, functions and operations. Providers that act on our behalf may store some Information on their servers but may use your PII only to provide the specific service to us and not for any other purpose. The advertising partners described in section 1 (Unity Technologies, through Unity LevelPlay, Unity Ads, ironSource Ads and the Unity Offerwall) also process the data they receive for their own purposes under their own privacy policies. So does Meta, for the app events the Facebook SDK reports. Our current providers and partners are:
– Our cloud hosting provider, which processes data in the United States: it hosts our servers, accounts, cloud saves, purchase records and public profiles;
– Google: Firebase Analytics (usage statistics and crash data), Firebase Cloud Messaging (push notifications), Google Play Games sign-in and Google Play billing;
– Apple: Sign in with Apple and App Store billing;
– Valve: Steam sign-in and purchases for the Apps available on PC;
– AppsFlyer: install attribution (which campaign led you to install the App);
– Meta Platforms: Facebook login and the Facebook SDK, which automatically reports app installs, launches and purchases to Meta, on Android together with your advertising identifier, so that we can measure our Facebook advertising;
– Unity Technologies: Unity Analytics, Unity IAP (purchase processing with the stores), Unity LevelPlay, Unity Ads, ironSource Ads and the Unity Offerwall (formerly Tapjoy);
– A geolocation service that derives your country from your IP address;
– Our newsletter provider, which runs the newsletter sign-up page and sends our newsletter.
D. Other third parties. Our affiliated companies, including their respective business units, subsidiaries and affiliates, may obtain your PII from us and use it in accordance with this Policy. The same applies to entities into which we may be merged and to entities to which any of our assets, products, sites or operations may be transferred.
E. Statistical analysis. We may share aggregated statistics about the use of our Apps, purchases and advertising performance with our advertising and analytics providers; these statistics do not identify you.
F. Additional disclosures. There may be instances when we access or disclose Information without providing you a choice. We may do so: (1) to protect or defend our legal rights or property, or those of our affiliated companies and their employees, agents and contractors, including by enforcing our agreements; (2) to protect the safety and security of our Products and Services and our Users; or (3) to protect against fraud or for risk-management purposes. We may also do so (4) if we believe your actions violate the Terms of Use, this Policy, any rules or any additional applicable terms or conditions, or (5) to comply with law or legal process. In addition, we may be involved in a sale of all or part of our business, a sale or transfer of all or a material part of our assets, or a merger. In that case we may transfer your Information to the party or parties involved in the transaction as part of that transaction.
International transfers. We are based in the Republic of Moldova. Our cloud hosting provider and the partners listed in section 4.C process data in the United States. For Users in the EEA, the UK or Switzerland we rely on the European Commission’s Standard Contractual Clauses (with the UK Addendum and Swiss adaptations) or on the provider’s certification under the EU-US Data Privacy Framework, its UK Extension and the Swiss-US Data Privacy Framework. You can ask privacy@yourstoryinteractive.com for a copy of these safeguards.
A. Opting out. At times, you may be offered the option to receive certain marketing and promotional communications from us and others that we think will interest you. You can unsubscribe by following the instructions included in such communications, or you can opt out of marketing and promotional e-mails at any time by writing to privacy@yourstoryinteractive.com. Our newsletter is sent by our newsletter provider to the e-mail address you gave on its sign-up page; every newsletter e-mail contains an unsubscribe link. Please note that we may always send you e-mails and announcements needed for the proper functioning and administration of our Products and Services. We may also offer features that let you submit information, questions or feedback to us; in those cases we may retain your e-mails and other information you submit for our internal purposes and to serve you better.
B. Your choices. On iOS, the App Tracking Transparency prompt lets you refuse tracking before any advertising service starts; you can change your answer later under Settings > Privacy & Security > Tracking. In the EEA, the UK and Switzerland the App asks you once you have started using it (in our games, after your first completed chapter) whether to allow personalized ads; until you answer, the ads you see may be personalized. The “Personalized ads” switch in the App’s Rewards menu (where the App shows ads or partner offers) lets you change that answer at any time. Everywhere, your device’s advertising settings let you reset or delete the advertising identifier (on Android, “Delete advertising ID”). Social mode in the App’s settings controls whether other Users can see your profile (section 2.B). The App’s settings and your device’s notification settings control push notifications. For marketing e-mails, use the unsubscribe link or write to privacy@yourstoryinteractive.com. The App’s settings (in our games: Settings > Tools > Delete account) let you delete your account (section 6).
Push notifications. Some of our Apps send push notifications through Firebase Cloud Messaging and schedule local reminders on your device. You can turn them off at any time in the App’s settings or in your device’s notification settings for the App; this does not affect your use of the App.
We believe you should be able to access and edit the PII you have provided to us. You can change your settings and, in Apps with a public profile (section 2.B), your nickname and avatar in the App at any time, and we encourage you to update your PII promptly if it changes. You can also access and correct your PII and privacy preferences by writing to us using the contact details at the end of this Policy. Please include your in-app User ID when you contact us.
You can delete your account yourself at any time in the App’s settings (in our games: open Settings, choose Tools and then “Delete account”). Deletion is permanent: your account is deleted, your progress and in-app purchases are lost and you are signed out on all devices; this cannot be undone. You can also ask us to delete your account by writing to privacy@yourstoryinteractive.com. Records of past transactions may be kept as the law requires, and copies in backups are overwritten within the period stated below.
Your rights. In the EEA, the UK or Switzerland you may ask for access to your personal data and have it corrected or erased. You may also restrict or object to its processing (at any time for direct marketing), receive the data you gave us in a portable format, and withdraw consent without affecting earlier processing. Write to privacy@yourstoryinteractive.com; we reply within one month. You may complain to your data protection authority (in the UK the ICO, in Switzerland the FDPIC) or to Moldova’s National Center for Personal Data Protection. We make no solely automated decisions with legal effects on you.
How long we keep data. We keep your account data, cloud saves and public profile until you delete your account. Purchase records are kept for five years, as accounting law requires. Support correspondence is kept for two years after the last message. Backups are overwritten within 30 days.
The security of all PII associated with our Users is of utmost concern to us. Your PII is secured consistent with current industry standards and is protected in several ways. Access to your account and PII is protected by the password you selected or by the service you sign in with. Your password is stored in encrypted form. We recommend that you do not divulge your password to anyone.
In addition, your PII resides on secure servers that only selected company personnel and contractors can access with a password. We encrypt your PII when it is transmitted to us, which prevents unauthorized parties from viewing it in transit.
All purchases in our Apps are processed by the store through which you obtained the App (Apple’s App Store, Google Play or Steam). The store receives the information needed to verify and authorize your payment. We never receive your card number or bank details, only confirmation of the purchase, the item bought and a transaction identifier used to deliver and verify it.
Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be completely secure. As a result, while we strive to protect your PII, you acknowledge that there are security and privacy limitations of the internet which are beyond our control. The security, integrity and privacy of any information and data exchanged between you and us cannot be guaranteed, and such information and data may be viewed or tampered with in transit by a third party.
Our website uses only the cookies it needs to work; it sets no analytics or advertising cookies. Like any web server, ours records the IP address, browser type, pages viewed and access times of each visit; we use this NPII only to keep the site working and secure. We do not link your website visits to your account. Our Apps do not use browser cookies. They use the software development kits of the services named in section 4.C, which collect the device and advertising identifiers described in section 1. We may use that information to customize your experience in the App and to show advertisements and promotions related to your interests, as described in sections 1 and 4.
In our Apps we may also use the advertising, attribution and analytics providers named in section 4.C to serve advertisements, target them, and measure their effectiveness and User traffic. Such services may enable us to display advertisements based on your use of our Products and Services. Targeting services help deliver advertisements or other content for products and services that may interest you, limit how often you see the same advertisement, and measure the usefulness of certain advertisements to you.
Except as otherwise stated in this Policy, this document addresses only the use and disclosure of Information we collect from you. Other websites and services accessible through our Products and Services have their own privacy policies and data collection, use and disclosure practices; please consult each such policy. We are not responsible for the policies or practices of third parties. Companies that place advertising in our Apps may collect information about you when you view or click on their advertising, using your device’s advertising identifier. We cannot control this collection; please contact these advertisers directly if you have questions about their use of the information they collect.
Our Products and Services may link to websites operated by other companies and may feature advertisements from third parties. Once you follow such a link, open a third-party application or click on an advertisement, check the privacy policy of that third party to learn how it handles the information it may collect from you.
Our Apps are rated 16+ or 18+ depending on the store and the App, and are not directed to children under 13; we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has created an account or provided us with personal information, we delete it; parents or guardians can write to privacy@yourstoryinteractive.com or use the contact details at the end of this Policy. In the EEA and the UK, Users below their country’s age of digital consent (13 to 16) may enable personalized ads only with the consent of a parent or guardian.
What you choose to show on your public profile (see section 2.B) can be seen by any other User, so please do not put personal details in your nickname or in the free-text fields of your profile. Anything you post about our Apps on third-party websites or social media is governed by the policies of those services, not by this Policy. Ultimately, you are solely responsible for maintaining the secrecy of your password and account information. Please be careful and responsible whenever you are online.
From time to time we may modify this Policy to reflect industry initiatives, changes in the law, our Information collection and use practices, our features or technology. The revised Policy takes effect when we post it on our website and in our Apps and update the “Last updated” date at the top of this page; we will announce material changes in our Apps. Please review this Policy regularly to stay informed of any changes. If we materially change our practices regarding the collection or use of your PII, your PII will continue to be governed by the Policy under which it was collected.
It is your responsibility to give us current, complete, truthful and accurate Information, including PII, and to keep it up to date. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete Information or fail to update it. We may reject and delete any account or submission that we believe in good faith to be false, fraudulent or inconsistent with this Policy.
This Policy is published in English and in Russian. In the event of any inconsistency between the two versions, the English version prevails.
This Policy was last updated on the date shown at the top of this page and takes effect on that date. If you have any questions about this Policy, our practices or your dealings with us, please contact us by letter or e-mail:
Your Story Interactive SRL
Privacy inquiries
Viilor 32, Dubăsarii Vechi, MD-4822, Republic of Moldova
privacy@yourstoryinteractive.com